How do I cancel Factor?

The provider's published instructions describe cancelling online. First steps: Log on to your Factor account. Click your name in the upper right, then Account Settings. On the Meal settings page, scroll down and click End Meal Subscription under Status. Official sources reviewed: Oct 30, 2026. Plans, billing providers, locations and contracts can differ; check the linked sources before acting.

Do I have to give notice to cancel Factor?

The provider's published policy states: The ability to change an order locks on a rolling basis five days prior to your scheduled delivery date. The terms give an example: a Tuesday delivery must be cancelled by Wednesday at 11:59 PM CT of the week prior. They also say to use the day and time on the My Menu page for your delivery day. Official sources reviewed: Oct 30, 2026.

Factor

Meal kits · All services

The answer

Factor's own pages say you can cancel online.

What would you like to do?

Open the official page See the steps What it costs to leave

After you cancel, per the provider: If you cancel, you may use the subscription until the end of the then-current subscription week, and it will not renew after that week. If you cancel after the lock time, the terms say you are charged for that week's box and the cancellation takes effect the following delivery week.

Not stated in the pages we read: nothing that we track. See the ledger.

Official sources reviewed: Oct 30, 2026 · Scope: plan, country, billing

Ways to cancel

OnlineDescribed on the official page
AppNot stated
PhoneNot stated
MailNot stated
In personNot stated

A tick means the provider’s page describes that way. A dash means the pages we read do not say, which is not the same as “not possible”.

Cancel online

Official sources reviewed: Oct 30, 2026. These instructions may vary by plan, billing provider, location, and contract. Check the linked sources before acting. ExitTerms does not submit cancellation requests or provide legal advice.

Log on to your Factor account.
Click your name in the upper right, then Account Settings.
On the Meal settings page, scroll down and click End Meal Subscription under Status.
Follow the prompts until Factor confirms the account is cancelled.

The terms also say you can cancel through Customer Care at factor75.com/contact, and they print an email address for that request. The terms limit orders to the contiguous United States and exclude Alaska, Hawaii, Puerto Rico, and other U.S. territories.

Provider’s page for this step (factor75.com)

Open the official page

What it costs to leave

Fee to cancelNone, per providerThe provider's page states: “YOU WILL NOT BE CHARGED FOR ANY CANCELLATION.”
Notice neededBefore the term endsThe provider's page states: The ability to change an order locks on a rolling basis five days prior to your scheduled delivery date. The terms give an example: a Tuesday delivery must be cancelled by Wednesday at 11:59 PM CT of the week prior. They also say to use the day and time on the My Menu page for your delivery day.
Takes effectSee noteThe provider's page states: If you cancel, you may use the subscription until the end of the then-current subscription week, and it will not renew after that week. If you cancel after the lock time, the terms say you are charged for that week's box and the cancellation takes effect the following delivery week.
Refunds and other feesNo prorated refund for the current weekThe provider's page states: YOU WILL NOT BE ELIGIBLE FOR A PRORATED REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN-CURRENT SUBSCRIPTION WEEK.
What you give upNot statedNothing recorded in the pages we read.
Pause or downgradeSkip
- Log on, select the week, click Edit Delivery, then click Skip Week. The terms say you are not charged for a skipped week, and skipping one week does not stop later weeks.
Billed by someone elseNot statedThe pages we read do not cover Apple, Google, Roku, carrier or other third-party billing.
Offers in the cancel flowNone recordedOffers vary by person, so we do not promise one.

5 stated by the provider2 not stated1 none recorded

How to cancel a subscription and keep proof

Quick answers

How do I cancel Factor?: The provider's published instructions describe cancelling online. First steps: Log on to your Factor account. Click your name in the upper right, then Account Settings. On the Meal settings page, scroll down and click End Meal Subscription under Status. Official sources reviewed: Oct 30, 2026. Plans, billing providers, locations and contracts can differ; check the linked sources before acting.
When does cancelling Factor take effect?: The provider's published policy states: If you cancel, you may use the subscription until the end of the then-current subscription week, and it will not renew after that week. If you cancel after the lock time, the terms say you are charged for that week's box and the cancellation takes effect the following delivery week. Official sources reviewed: Oct 30, 2026.
Do I have to give notice to cancel Factor?: The provider's published policy states: The ability to change an order locks on a rolling basis five days prior to your scheduled delivery date. The terms give an example: a Tuesday delivery must be cancelled by Wednesday at 11:59 PM CT of the week prior. They also say to use the day and time on the My Menu page for your delivery day. Official sources reviewed: Oct 30, 2026.

Scope of this entry

Country: United States. No state-specific terms recorded.
Plans: Plans listed on the provider’s own pages
Billing channel: Billed directly by Factor. Third-party billing is not covered in the pages we read.
Terms version: Provider’s terms as read on the date shown. The provider did not state a version or effective date on the pages we read.

Sources

Terms page, factor75.com , read Oct 30, 2026

Links go to the provider’s own pages. We do not copy those pages. If a link has moved or changed, tell us.